職位要求：
* 1-2年的海運(yùn)貨代操作/客服經(jīng)驗
* 大專及以上學(xué)歷，具備一定的供應(yīng)鏈管理或物流管理知識
* 良好的溝通和團(tuán)隊合作能力，能夠與不同背景的人合作
* 英語讀寫流利，能夠閱讀和書寫英語郵件和指令

You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
Your responsibilities
To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
To release BAL B/L as per Financial Guidelines + working instructions.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.
To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
To support and resolve claims + disputes.