Respond to requests from customers and users via phone, chat, or email.

通過(guò)電話(huà)、聊天或電子郵件回應(yīng)客戶(hù)和用戶(hù)的要求。

Diagnose procurement process and application usage issues.

診斷采購(gòu)流程和應(yīng)用程序使用問(wèn)題。

Advise customers and users on appropriate actions.

建議客戶(hù)和用戶(hù)采取適當(dāng)?shù)拇胧?/p>

Support other functional tasks assigned by the supervisor.

支持主管分配的其他職能任務(wù)。

Digital project support.

數(shù)字項(xiàng)目支持。

Report preparation.

報(bào)告準(zhǔn)備。

職位要求：

Bachelor’s / Master’s degree in Supply Chain Management, Logistics, Business, IT, or other equivalent technical disciplines.

本科或碩士學(xué)歷，供應(yīng)鏈管理，物流，商務(wù)，IT或其他相關(guān)技術(shù)學(xué)科。

2-3 years of working experience in customer service.

2-3年客戶(hù)服務(wù)工作經(jīng)驗(yàn)。

Knowledge / Experience in the procurement process.

具備采購(gòu)流程知識(shí)/經(jīng)驗(yàn)。

Strong sense of responsibility; all-right ability to work under pressure; and good communication skills. Good time management skill.

責(zé)任心強(qiáng)；良好的抗壓能力；良好的溝通能力。良好的時(shí)間管理能力。

Qualified organizing ability is highly preferred.

有組織能力者優(yōu)先考慮。

Good English in oral and written is preferred.

良好的英語(yǔ)聽(tīng)說(shuō)讀寫(xiě)能力優(yōu)先。

Project management experience is preferred.

有項(xiàng)目管理經(jīng)驗(yàn)者優(yōu)先。