崗位職責(zé)
1. 管理學(xué)生注冊(cè)和考勤記錄，維護(hù)準(zhǔn)確數(shù)據(jù)并處理相關(guān)文件和發(fā)票。
2. 與家長(zhǎng)、教師和外部供應(yīng)商溝通，提供專業(yè)服務(wù)和支持。
3. 監(jiān)督學(xué)生行為和健康安全，協(xié)助學(xué)院市場(chǎng)營(yíng)銷和宣傳活動(dòng)。
4. 收集和分析反饋課程意見，制定改進(jìn)策略和提出建議。
5. 協(xié)助夏令營(yíng)的注冊(cè)和運(yùn)營(yíng)，并根據(jù)需要支持其他職責(zé)。

崗位要求
1.2年以上工作經(jīng)驗(yàn)，教育行業(yè)背景優(yōu)先
2.大學(xué)本科，英語(yǔ)六級(jí)，能用英文口頭書面溝通
3.熟練的辦公軟件操作能力，數(shù)據(jù)處理能力
4.積極向上，負(fù)責(zé)，靈活溝通和處理能力

福利待遇：
1. 五險(xiǎn)一金，額外的補(bǔ)充商業(yè)醫(yī)保（子女可用）；
2. 年假20天，中外節(jié)假日，雙休，不調(diào)休；
3. 免費(fèi)午餐，免費(fèi)員工班車；
4. 年輕有活力的團(tuán)隊(duì)，國(guó)際化工作環(huán)境，節(jié)日禮物，人文關(guān)懷；

KEY RESPONSIBILITIES:
? Manage registration preparation termly and update the list of pupils at any time and manage accurate data for registrants and attendance records.
? Maintain accurate data for system templates, registration numbers, attendance, calendar and schedule.
? Procurement of materials and processing invoices.
? Coordinate with teachers to ensure the timely distribution of learning materials and resources.
? Maintain polite and professional communication with parents via phone calls and emails in a timely manner.
? Daily email sending to related staff in a timely manner.
? Receive drop-in visitors and parents.
? Managing DingTalk groups and regularly sending course feedback to parents.
? Take photos and videos from the Academy and editing them.
? Managing customer service (surveys) termly and ensuring that all paperwork for the Academy is properly prepared, including but not limited to risk assessments and parental consent forms.
? Implement surveys to collect relevant data to enhance service quality and produce reports as required
? During the course period, check the quality of the classroom and handle emergencies.
? Pick up and drop off students and supervise the behaviour of students and vendors.
? Develop and implement strategies to improve student engagement and academic performance.
? Deal with Academy emergencies such as pupils' lateness, pupils’ behaviour etc.
? Monitor and evaluate the effectiveness of the curriculum and make recommendations for improvements where necessary.
? Gather and analyse feedback from students, parents and teachers to improve academy services.
? Deal with Academy cancellations due to bad weather and illness and handle matters related to cancellations by the academy due to special circumstances, and record and process refund-related issues.
? Communicate with Finance and be responsible for the accuracy of the academy.
? Assist with summer camp registration and operation.
? Coordinate with external partners and organisations for student enrichment programs and activities.
? Provide support for students with special educational needs and liaise with relevant services and professionals.
? Implement and oversee health and safety compliance within the academy.
? Assist in the development and execution of marketing and promotional campaigns for the academy.
? Assist in the organisation of events involving the Academy.
? Support the line manager with projects and tasks when required.
? Other duties appropriate to the scope and grading of the post as may be required from time to time.