職位描述
崗位職責(zé):
1. Manage day-to-day activities of Value Added Service (VAS) business as defined in the function below:
? Complete knowledge of Visa Documentation both online and offline for countries like US, UK, Schengen, Australia, Canada, UAE, SEA, etc
? Advising Checklist of Visa Documentation to Applicants
? Visa process knowledge and documentation completion and a application on behalf of Applicants
? Knowledge of all Visas like Tourist, Work, Settlement, Immigration
? Good relationship with Agents & Trade to build the Visa Concierge business
? Advisor to Visa Applicants on latest changes and additions to Visa Application processes
? Cross-selling of other VASCO products like Insurance, Hotels, Tickets, Forex, SIM Cards to the Visa applicants
? Maintain records related to sales on POS. Email sales reports and submit cash at the end of the day to the Supervisor.
? Watch for and recognize security risks and thefts, and know how to prevent or handle these situations; and also inform the Supervisor of such risks.
? Recommend, select, and help locate or obtain products based on customer needs and desires.
? Answer questions regarding the store and its products
? Describe about the product and explain use, operation, and care of the product to customers.
? Arrange and display products to promote sales.
? Prepare sales slips or sales contracts. (as applicable)
? Keep shelves, counters, and table’s organized and presentable at all times.
? Maintain stock Inventory and requisition of new stocks every day.
? Prepare product for purchase.
? Visa Documentation knowledge for countries like US, UK, Schengen, Australia,
Canada, UAE, SEA,etc
? Online/Offline Documentation completion and Application
? Billing the transaction
? Cash tally each day by end of the day. Submit the reports and cash to the Supervisor.
? Complete the current status & profile filled in by direct sales consultant (CEE) and provide information on those basis.
? Up selling with complementary products
? Coordinate with Back Office staff to replenish stock
任職要求:
1、本科及以上,優(yōu)秀者可放寬至大專
2、普通話流利,具有良好的英語聽書讀寫能力
3、熟悉多個(gè)國家簽證流程
4、由良好的溝通能力與銷售技巧,有銷售經(jīng)驗(yàn)者優(yōu)先
5、有良好的服務(wù)意識(shí),工作耐心細(xì)致