Job Title: Manager, Central China

Job Purpose:

Responsible for the performance of the branches within the Cluster. The Manager, Central China is overall responsible for P&L of the region. The person is also responsible to develop new products and business opportunities in the region which feeds into the country’s plans and growth ambitions.

Job Description

- Oversee the daily operations of the branch offices in the region.

- Ensure the branch offices are appropriately organized and staffed.

- Oversee, in conjunction with the Country Managing Director, the development and implementation of the branch’s business strategy.

- Manage import, export and billing processes and procedures of the company’s core business.

- Coordinate with agents, carriers, vendors, overseas offices and customers to ensure smooth transactions.

- Ensure the capacity and procurement strategy, as well as its execution, is in line with the Group’s strategy.

- Set up capacity planning based on the carrier strategy, trade lane plans and guidelines.

- Maintain and cultivate local relationships with carriers, suppliers and customers.

- Manage cost control and bottom line of the business. Manage execution of sales strategies, jointly with the Sales department, to achieve given growth targets.

- Coordinate critical operational interventions.

- Define, optimize and implement local standards and guidelines.

- Monitor performance of the operations (eg. Productivity, quality of service, data, subcontractors, incident management) and direct corrective actions.

- Drive continuous improvements within the team.

- Implement business project, achieve service excellence and customer satisfaction.

- Abide by internally established control systems, to lead and encourage all employees to conduct their activities in accordance with all applicable laws and the
Company’s policies.

- Supervise, develop and coach staff.

- Collaborate with peers and departments on best practices, business strategies and insights.

- Observe and abide by the TVS-QIMM-01.6 Roles, Responsibilities and Authorities outline in the QEHS Manual.

Job Requirements

- A minimum Bachelor’s degree in Logistics, Supply Chain Management, or the equivalent.

- A minimum 8 years’ experience in Logistics & Freight Forwarding industry.

- In-depth knowledge of Freight Forwarding industry.

- Strong leadership and decision making skills.

- Good communication and people skills.

- Strong commercial skills.

- Business Acumen.