Designation: HEAD OF AIR FREIGHT

Position description: Serve as the Country Product Head for Airfreight and overall management of Airfreight Operations. Responsible for overall Airfreight Profit and Loss.

Responsibilities:

- Implements local airfreight strategy (products, preferred carriers, market penetration, targets etc.), including strong local carrier relationship management, and procurement for non-preferred carriers.

- Ensure customer satisfaction is maintained at all level of operations.

- Establishes operational framework based on global and regional

standardization of processes, benchmark and regulatory compliance.

- Develops and enhances air master data within the region as well as maintenance of such.

- Manages gateway, hub operations within that region.

- Manages regional oversight and engagement all air bids including

pricing strategy and related local procurement.

- Processes local market intelligence, KPIs and statistical data.

- Develops and implement productivity enhancements for Airfreight Operations.

- Actively engages in freight system digitalization initiatives throughout the network.

- Provides operational direction and support for the Air Solution at the local and regional level.

- Supports corporate initiative for the Air Solution.

- Selection of Carriers / Agents and negotiate rates & pricing.

- Promotes / sells the Air Solution against a target customer list and assist local sales effort through joint customers calls, bids and proposal preparation.

- Participates and take lead in project bids and execution.

- Monitors KPIs and provide feedback to Management on product status and needs.

- Contributes to the identification of specific business opportunities and participate in development of new modified service offering.

- Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to.

- Coaches and guide junior employees to ensure development and succession planning.

- Observes and abide by the TVS-QIMM-01.6 Roles, Responsibilities and Authorities outline in the QEHS Manual

Educational qualifications preferred

- Category: Degree

- Field specialization: Logistics, Supply Chain Management or equivalent.

Required work experience

- Industry: Logistics, Supply Chain Management or equivalent

- Years of experience: 15 to 20

Required Competencies:

- Strong knowledge of Pricing for Air Cargo Service & Operations. Good knowledge of International Trade Legislation Compliance.

- Working knowledge of Financial Reporting. Strong Customer Management. Good knowledge of Freight Management Systems including Cargowise, local customs & trade portals.

Required Knowledge:

Strong Leadership, Strong Change Management, Strong Strategic Planning & Execution.

Required Skills:

- Strong Teamwork, Strong Communication, Strong Decision Making

Required abilities

- Other: Good working relationships with customers, airlines & agents.