職位概述 (Position Summary):
作為大客戶部的成員，你將專注于管理和維護年銷售額超過30萬歐元的關鍵大客戶。你將提供高級別的客戶服務，確保這些大客戶的需求得到優(yōu)先滿足，并推動與這些大客戶的長期合作。此職位要求出色的戰(zhàn)略思維、高層溝通能力，以及在復雜環(huán)境中解決問題的能力。

As a key account manager in the Major Accounts Department, you will focus on managing and maintaining key accounts with annual sales exceeding €300,000. You will provide high-level customer service to ensure these major clients' needs are prioritized and foster long-term cooperation. This role requires excellent strategic thinking, high-level communication skills, and the ability to solve problems in complex environments.

主要職責 (Key Responsibilities):

· 大客戶管理：負責管理和維護年銷售額超過30萬歐元的大客戶賬戶，確?？蛻魸M意度和合作關系的穩(wěn)定。
Manage and maintain key accounts with annual sales exceeding €300,000, ensuring client satisfaction and stable cooperation.

· 客戶關系建設：與大客戶建立深厚的合作關系，深入了解其業(yè)務需求和戰(zhàn)略目標，提供定制化解決方案。
Build strong relationships with major clients by deeply understanding their business needs and strategic goals, providing customized solutions.

· 戰(zhàn)略銷售計劃制定：根據客戶需求和市場動態(tài)，制定并實施針對大客戶的戰(zhàn)略銷售計劃，推動銷售增長。
Develop and implement strategic sales plans tailored to major clients' needs and market dynamics, driving sales growth.

· 高層談判與溝通：參與與大客戶的高層談判，確保公司利益的最大化，同時滿足客戶需求。
Participate in high-level negotiations with major clients to maximize company interests while meeting client needs.

· 定期客戶回訪與滿意度調查：定期回訪大客戶，了解其滿意度，并根據反饋優(yōu)化服務內容。
Regularly visit key accounts to assess their satisfaction and optimize services based on feedback.

· 內部資源協調與管理：與公司內部團隊緊密合作，確保資源的最佳配置和客戶需求的快速響應。
Coordinate and manage internal resources closely with company teams to ensure optimal resource allocation and quick response to client needs.

· 市場與競爭分析：持續(xù)關注市場變化和競爭對手動態(tài)，調整銷售策略，保持競爭優(yōu)勢。
Continuously monitor market changes and competitor activities, adjusting sales strategies to maintain a competitive advantage.

· 業(yè)務拓展與機會識別：通過分析客戶數據，識別潛在的業(yè)務拓展機會，推動與客戶的深度合作。
Identify potential business development opportunities by analyzing client data, driving deeper cooperation with clients.

職位要求 (Requirements):

· 教育背景：大學本科及以上學歷，市場營銷、商務管理或相關專業(yè)優(yōu)先。
Education: Bachelor’s degree or higher, preferably in Marketing, Business Management, or a related field.

· 工作經驗：具備5年以上大客戶管理經驗，并有顯著的銷售記錄。
Experience: At least 5 years of experience in managing major accounts with a proven sales record.

· 技能要求：卓越的戰(zhàn)略思維與溝通技巧，具備出色的談判能力和業(yè)務拓展規(guī)劃能力。熟悉CRM系統(tǒng)及高級分析工具。
Skills: Excellent strategic thinking and communication skills, with outstanding negotiation and business development planning abilities. Familiarity with CRM systems and advanced analytical tools.

· 個性特質：目標導向強，具備良好的團隊合作和資源整合能力，能夠在壓力下保持高效。
Personal Traits: Strong goal orientation, excellent teamwork and resource integration abilities, with the capacity to remain efficient under pressure.

地點與出差 (Location & Travel):

· 出差要求：需要頻繁出差，并能在高壓環(huán)境下工作。
Travel Requirements: Frequent travel and the ability to work in a high-pressure environment.

· 地點靈活性：能夠根據業(yè)務需求靈活調整工作地點。
Location Flexibility: Ability to adjust work location flexibly based on business needs.