工作性質(zhì)與范圍:
· 該職位負(fù)責(zé)客戶和內(nèi)部技術(shù)團(tuán)隊(duì)(技術(shù)方案)之間的日常協(xié)調(diào)溝通,關(guān)注客戶動(dòng)態(tài)、收集客戶反饋、跟蹤內(nèi)部技術(shù)方案按照客戶需求按時(shí)交付。
· 跟蹤市場(chǎng)趨勢(shì)、甄別機(jī)會(huì),制定針對(duì)客戶需求的有關(guān)產(chǎn)品、改造和服務(wù)項(xiàng)目策略。
· 收集產(chǎn)品、市場(chǎng)信息,開(kāi)展市場(chǎng)/競(jìng)爭(zhēng)對(duì)手分析,把控銷售節(jié)奏,摸清客戶組織構(gòu)架及核心決策層,并能夠影響關(guān)鍵決策者,保持客戶滿意度,直到最終簽訂合同。
主要職責(zé):
· 針對(duì)目標(biāo)客戶群體制定并執(zhí)行客戶戰(zhàn)略計(jì)劃。
· 跟蹤潛在客戶從第一次接觸直至合同簽訂。
· 管理客戶關(guān)系。
· 在方案以及談判各階段管理客戶預(yù)期。
· 與客戶就新項(xiàng)目合同、升級(jí)改造項(xiàng)目、服務(wù)項(xiàng)目進(jìn)行溝通。
· 在充分了解相關(guān)產(chǎn)品線及其應(yīng)用前提下,運(yùn)用策略性思維,針對(duì)性地向客戶解釋、演示相關(guān)產(chǎn)品/解決方案。
任職要求:
· 冶金行業(yè)工程或綜合技術(shù)背景,具有帶鋼冷軋、碳鋼和硅鋼產(chǎn)線項(xiàng)目經(jīng)驗(yàn)。
· 有豐富的市場(chǎng)開(kāi)拓與營(yíng)銷經(jīng)驗(yàn)者優(yōu)先。
· 良好的英語(yǔ)聽(tīng)、說(shuō)、讀、寫(xiě)能力。
· 能夠跳出思維定勢(shì),快速洞察復(fù)雜關(guān)系中的關(guān)鍵決策者。
· 能夠自主工作,優(yōu)秀的談判能力,并與不同的利益相關(guān)者溝通。
· 能夠與客戶討論、交流技術(shù)解決方案,并意識(shí)到該方案可能存在的潛在的相關(guān)影響。
· 掌握事業(yè)部產(chǎn)品及產(chǎn)品綜合技術(shù)知識(shí)以及競(jìng)爭(zhēng)對(duì)手的關(guān)鍵技術(shù)差異。
· 能夠與其他部門(mén)協(xié)作,并在多元文化的團(tuán)隊(duì)里工作。
· 抗壓能力強(qiáng),注重團(tuán)隊(duì)協(xié)作并富有激情,能自我激勵(lì),具有高度的責(zé)任感。
· 目標(biāo)導(dǎo)向,積極主動(dòng)。
Nature and Scope:
· This position provides day-to-day sales activities between customers and internal technical team (Technical Proposal) including monitor customer movement, customer feedback collection, push internally technical proposal toward customer interests and deliver on time.
· The Sales Manager has to follow market trends, identifying opportunities, creating an account strategy towards customers for our products & revamping and services.
· He/She is responsible for market/competitor analysis through product bench market collection, and controlling the sales process, managing customer interests, identify customer stakeholder function, guild/influence key decision maker, maintain customer satisfaction until achieve final contracts.
Key Responsibilities:
· Create and execute a strategic account plan towards target customer group.
· Accompany prospective customers from first contact to closing of contract.
· Manage customer relationship.
· Manage customer expectations during proposal & negotiation phase.
· Negotiate with customers (new sales, upgrades,
service contracts).
· Explain and demonstrate the sold products/solutions and think strategically with the customer (requires in depth knowledge of product line and its applications).
Qualifications:
· Engineering or mixed technical background within Metals Industry with project experience for flat cold rolling, processing for CS and Si-steel.
· Deep knowledge Sales & marketing approach.
· Good English in listening, writing, reading and speaking.
· Able to think out of the box, quickly identify key decision-makers in
complex relationships.
· Able to work in autonomy and to communicate with different stakeholders with good negotiation skills.
· Able to discuss technical solutions and is aware of the potential corresponding impacts.
· Technical Knowledge of sector portfolio and key technical differentiators.
· Coordinate global multifunctional/multicultural teams.
· Stress Resistantand solid team Spirit, Self motivation
with high accountability
· Candidate need to be target originated, hungry and proactive
toward his job.
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