更新于 1月8日

物流客服 - 無錫

5千-7千·13薪
  • 無錫新吳區(qū)
  • 經驗不限
  • 大專
  • 全職
  • 招1人

職位描述

可考慮優(yōu)秀應屆畢業(yè)生

General Description
- Work closely with operations teams within the project to meet customers’ requirements and solve daily operational issues
與項目內的運營團隊密切合作,滿足客戶要求,解決日常運營問題

Specific Accountabilities
1. Pre-alert check and Ensure the accuracy of WMS System
2. Track and trace shipments where necessary, i.e. critical orders, delayed orders etc.
3. Daily and monthly inbound report maintenance
4. Timely respond to customer’s queries or request on daily operation
5. To keep day-to-day correspondence and communicate between customer/supplier, Provides information and documentation to others timely
6. Issue the debit note and work with billing team for tax invoice issuing.
7. Responsible for monthly / yearly billing report.
8. Report to Warehouse Manager of any negative status
1. 預先警報檢查并確保 WMS 系統(tǒng)的準確性
2. 必要時跟蹤裝運情況,如關鍵訂單、延遲訂單等
3. 每日和每月進貨報告維護
4. 及時回應客戶對日常運作的詢問或要求
5. 保持與客戶/供應商之間的日常通信和溝通,及時向他人提供信息和文件
6. 開具借據,與開票團隊合作開具稅務發(fā)票。
7. 負責每月/每年的賬單報告。
8. 向倉庫經理報告任何負面情況


Skills Required
1. Frequent written English
2. Technical communication skills
3. Patience and care
1. 英語書寫流利
2. 技術交流技能
3. 耐心和細心

Experience and Qualifications
1. Customer service should have college degree or above
2. At least 3+ years’ experience with forwarding company, trading company or relevant business industry
1. 客服人員應具有大專或以上學歷
2. 至少 3 年以上貨代公司、貿易公司或相關商業(yè)行業(yè)工作經驗

獎金績效

年底雙薪,額外年終獎,五險一金,補充商業(yè)保險

工作地點

南開路無錫市新吳區(qū)南開路東側、天津金橋焊材公司南側

職位發(fā)布者

劉雨汐/人事經理

三日內活躍
立即溝通
公司Logo全球國際貨運代理(中國)有限公司公司標簽
DB Schenker is one of the global logistics provider.德鐵信可是全球綜合物流服務商之一。 We have more than 150 years’ experience, 1850 locations in 130 countries and 76600 colleagues around the world. In Greater China, we developed for 50 years with locations established in 56 cities across the country.我們擁有150多年的歷史,在130個國家擁有1850個服務網點,以及76600名員工。在大中華區(qū),德鐵信可已深耕超過半個世紀,在56個城市設有辦事處。 With more than 76,600 colleagues worldwide, we operate land, air and ocean transportation services, and also offers comprehensive solutions for logistics and global supply chain management from a single source.通過在全球多達76600名的專業(yè)員工,我們竭力為各行業(yè)客戶提供陸路、空運和海運服務,同時提供全球物流和供應鏈管理的綜合解決方案等一站式貨運服務。 We embrace diversity and thrive on individual backgrounds, perspectives, and skills. We are many, and we are different. But still, we work on one common goal: to shape the way our world connects, and we are passionate for our values. Our people are our most important asset, our success depends on having a competent, diverse, and well-trained team.我們擁抱多樣性,鼓勵具有個性化的背景、觀點和技能。我們海納百川,也各不相同。然而,我們都致力于一個共同的目標:塑造世界的互聯(lián)互通,并對這一價值觀充滿熱忱。員工是最重要的資產,我們的成功取決于擁有一支能力出色、多元化和訓練有素的團隊。 From June of 2023, our Employer Value Proposition is upgrading. We deeply believe the clear understanding of#WhatMattersToYou is the foundation of our success, so we want to have a real dialogue with each candidate to know the individual needs. Only by approaching people in a targeted manner with close communication that we can create a job offer which is really relevant for individual requirement. 2023年6月,我們的雇主品牌全新升級之路正式開啟,我們深信清楚的知道“你在乎什么”是成功的基礎。因此我們希望與每一位候選人進行真正的對話并關注其個人需求。只有通過與人才的密切溝通和平等對話,德鐵信可才能創(chuàng)造出真正符合個人需求的工作機會。 If you’re a team player and want to be part of something bigger, if you want to feel the sense of purpose and belonging, you should join us right away and check out our current openings.如果你具有良好的團隊合作精神,希望成為不斷壯大的事業(yè)的一份子,如果你希望具有目標感和歸屬感,請立即加入我們并關注我們的熱招崗位。
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