Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

按照既定標準和工作程序，對客房、走廊、布草房和餐具柜進行清潔

Replenishes guest supplies

補充客用品

Ensures guest services specified by superiors and guests requests are promptly and courteously met

及時、禮貌的完成上級指定的對客服務并滿足客人的要求

Reports damage or malfunction in hotel rooms to superior

向上級匯報酒店客房內的損壞或故障情況

Maintains equipment in proper state of cleanliness and repair

保證設備的清潔和修繕

Maintains a section room report

完成區(qū)域客房報告

Maintains a daily room checklist

完成每日客房檢查工作單

Meets with superior and takes on daily assigned tasks

與上級會面并承擔每日分配的任務

Reports and submits lost and found articles to superior immediately

及時向上級匯報和上交與客人遺失物品

Report guest complaints to superior immediately

及時向上級匯報客人的投訴

Reports unusual behavior/activities on floors to supervisor

向上級匯報樓層里的反常行為和活動

Records room status in allocated section accurately

準確記錄在劃定的區(qū)域內的房間情況

Complies with hotel’s health, safety and hygiene policy

遵守酒店的健康、安全和衛(wèi)生政策

Adheres to personal grooming and hygiene standards

保持個人儀容和衛(wèi)生標準

Attends meetings and training sessions as required

按要求參加會議和培訓活動

Carry out valet services when required including delivery of linen or processing laundry orders

如有需求則完成管家服務，包括派送布草或處理洗衣預訂等。