Job Summary:

We are seeking an experienced On-site Account Manager to oversee the security service teams at our client sites. The ideal candidate will manage a team up to 100 security personnel, ensuring efficient operations, high standards of service, and strong communication with clients.

我們正在尋找一位經(jīng)驗(yàn)豐富的現(xiàn)場客戶經(jīng)理來監(jiān)督我們客戶現(xiàn)場的安全服務(wù)團(tuán)隊(duì)。理想的候選人將管理一個(gè)多達(dá) 100 名保安人員的團(tuán)隊(duì)，確保高效的運(yùn)營、高標(biāo)準(zhǔn)的服務(wù)以及與客戶的緊密溝通。

Key Responsibilities:

• Team Management: Lead and manage a team of 50-100 security personnel,
  ensuring their performance meets company standards and client expectations.

• Client Communication: Act as the primary point of contact between our company and the client, maintaining regular communication to address any concerns or issues promptly. The manager needs to build and maintain strong relationships with client, address client concerns and ensure customer
  satisfaction.
• 客戶溝通： 作為我們公司與客戶之間的主要聯(lián)系點(diǎn)，保持定期溝通以及時(shí)解決任何問題。 經(jīng)理需要與客戶建立和維護(hù)牢固的關(guān)系，解決客戶的問題并確?？蛻魸M意度。

• Operational Oversight: Monitor daily operations to ensure security protocols are followed and service quality is maintained. Provide guidance and support
  to guard team. Capable of developing and implementing project plans,
  including timelines, milestones, and resource allocation. Coordinate with
  various departments and units to ensure alignment with project goals.

• Training and Development: Provide training and development opportunities for the security team to enhance their skills and performance. Direct and
  motivate teams to achieve operation goals.
• 培訓(xùn)和發(fā)展：為團(tuán)隊(duì)提供培訓(xùn)和發(fā)展機(jī)會，以提高他們的技能和績效。 指導(dǎo)和激勵(lì)團(tuán)隊(duì)實(shí)現(xiàn)運(yùn)營目標(biāo)。

• Incident Handling & Risk Management: Respond to and manage any security
  incidents or emergencies, ensuring they are resolved efficiently and
  effectively. Identify and mitigate potential risks of the site. Develop
  contingency plans to address unforeseen challenges.

• Reporting: Prepare regular reports for both the client and our company, detailing team performance, incidents, and any other relevant information. Conduct regular reviews on projects to ensure compliance with specifications.