Administration 行政

? Assist to ensure that the RB&E activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.

? 協(xié)助確?！笆称凤嬃稀被顒?dòng)符合各自的“企業(yè)戰(zhàn)略”，并且酒店行動(dòng)已在適當(dāng)情況下實(shí)施。

? Conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

定期舉行部門通訊會(huì)議，確保部門通報(bào)和會(huì)議有效，并在必要時(shí)進(jìn)行

Customer Service客戶服務(wù)

? Restaurant/Bar Sales & Customer Relationship.

餐廳/酒吧銷售和客戶關(guān)系。

? Solicit new and existing guests in RB&E to meet/exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections, private room and table visits, written communication and file maintenance.

征求新客人和現(xiàn)有客人達(dá)到/超過收入目標(biāo)。這將包括電話征求，外部銷售電話，現(xiàn)場(chǎng)檢查

私人房間和桌面訪問，書面溝通和文件維護(hù)

? Permanently extending guest preferences and database.

永久擴(kuò)展訪客偏好和數(shù)據(jù)庫(kù)

? Actively offering the hotel RB&E facilities and building/maintaining guest relationship.

積極提供酒店RB＆E設(shè)施，建立/維護(hù)客人關(guān)系。

? Actively creating customer loyalty by personal conversations, written correspondence, phone calls.

通過個(gè)人對(duì)話，書面通信，電話積極創(chuàng)造客戶忠誠(chéng)度

Marketing 營(yíng)銷

? Prepare annual marketing plan with members of the department, as a base of annual marketing plan of RB&E Dept.

準(zhǔn)備與部門成員的年度營(yíng)銷計(jì)劃，作為RB＆E部門年度營(yíng)銷計(jì)劃的基礎(chǔ)

? Evaluate local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.

不斷評(píng)估當(dāng)?shù)?，?guó)內(nèi)和國(guó)際市場(chǎng)趨勢(shì)，供應(yīng)商和其他酒店/餐廳業(yè)務(wù)，以確保酒店的運(yùn)營(yíng)保持競(jìng)爭(zhēng)力和前沿。

? Continuously seek Marketing and Public Relations opportunities to increase awareness and ultimately business.

不斷尋求營(yíng)銷和公共關(guān)系的機(jī)會(huì)，提高意識(shí)和最終的業(yè)務(wù)。

Operational 運(yùn)營(yíng)

? In charge of all RB&E promotions and marketing programmes; liaise with suppliers, PR.

負(fù)責(zé)所有餐飲部促銷和營(yíng)銷計(jì)劃;與供應(yīng)商聯(lián)絡(luò)。

? Develop strategies and tactics approved by the EAM of RB&E, to achieve goals and performance standards in RB&E.

制定行政助理經(jīng)理批準(zhǔn)的戰(zhàn)略和策略，以實(shí)現(xiàn)餐飲及宴會(huì)部的目標(biāo)和績(jī)效標(biāo)準(zhǔn)。

? Coordinate weekly marketing meetings and follow up all activities.

協(xié)調(diào)每周營(yíng)銷會(huì)議并跟進(jìn)所有活動(dòng)。

? Create marketing plans to increase revenue and generate business.

制定營(yíng)銷計(jì)劃來(lái)增加收入并產(chǎn)生業(yè)務(wù)。

? Develop and follow up on action plans related to RB&E activities and Promotions.

制定和跟蹤與餐飲部活動(dòng)和促銷相關(guān)的行動(dòng)計(jì)劃。

? Secure all the necessary materials for promotions.

確保所有必要的材料進(jìn)行促銷。

? To assist marketing department with proofing and checking (for RB&E items including special menus and collaterals) for artwork.

協(xié)助營(yíng)銷部門進(jìn)行打樣和檢查（包括特殊菜單和附屬物）作藝術(shù)品。

? Follow up on calendar / matrix schedule.

跟進(jìn)日歷/矩陣表。

? Ensure all the RB&E promotional materials are sent to target customers.

確保將所有餐飲部宣傳資料發(fā)送給目標(biāo)客戶。

? Work closely with PR on RB&E promotions.

與PR與餐飲部促銷活動(dòng)緊密合作。

? Maintain and expand networks for RB&E PR exercise.

保持和擴(kuò)大餐飲部PR運(yùn)動(dòng)網(wǎng)絡(luò)。

? Explore opportunities to develop and execute promotions that support RB&E PR exercise.

探索開發(fā)和執(zhí)行支持餐飲部 PR運(yùn)動(dòng)的促銷活動(dòng)的機(jī)會(huì)。

? Attend the various events to build the relationship in the local market.

參加各種活動(dòng)，在當(dāng)?shù)厥袌?chǎng)建立關(guān)系。

? Coordinating menus with RB&E, Culinary and Marketing.

與餐飲部，烹飪和營(yíng)銷協(xié)調(diào)菜單。

? Assisting collateral designs and printing out the required menus.

協(xié)助抵押品設(shè)計(jì)并打印所需的菜單。

? Drive the RB&E promotion within the given time frame of the action plans.

在行動(dòng)計(jì)劃的給定時(shí)間內(nèi)推動(dòng)餐飲部促銷活動(dòng)。

? Analyse the P&L for the promotion.

分析促銷的損益表。

? Coordinate food promotions with overseas guest chefs.

與海外客座廚師協(xié)調(diào)食品促銷活動(dòng)。

? Set up, administer the RB&E voucher process.

設(shè)置，管理餐飲部憑證流程。

? Conducting marketing research, competitor analysis and identify the key issues.

進(jìn)行市場(chǎng)研究，競(jìng)爭(zhēng)對(duì)手分析，確定關(guān)鍵問題。

? Producing the monthly RB&E marketing report.

生成每月餐飲部營(yíng)銷報(bào)告。

? Assist EAM with forecasting and budgeting.

協(xié)助負(fù)責(zé)預(yù)算和預(yù)算。

Personnel 人員

? Oversee and assist in the recruitment and selection of all restaurant colleagues. Adhere to hotel guidelines when recruiting and use a competency-based approach to selecting colleagues.

監(jiān)督和協(xié)助招聘和選擇所有餐廳同事。在招聘和使用基于能力的方法選擇同事時(shí)，遵守酒店指南。

? Oversee the punctuality and appearance of all Food and Beverage colleagues, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.

監(jiān)督所有食品和飲料同事的準(zhǔn)時(shí)性和外觀，確保他們穿著正確的制服，并保持高標(biāo)準(zhǔn)的個(gè)人外觀和衛(wèi)生。

? Maximize the effectiveness of colleagues by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

通過適當(dāng)?shù)呐嘤?xùn)，指導(dǎo)和/或指導(dǎo)，發(fā)揮他們的技能和能力，最大限度地發(fā)揮同事的成效。

? Conduct annual Performance Appraisal with colleagues and to support them in their professional development goals.

與同事進(jìn)行年度績(jī)效評(píng)估，并支持他們的專業(yè)發(fā)展目標(biāo)。

? Assist in the development of Departmental Trainers through ongoing feedback and monthly meetings.

通過持續(xù)反饋和月度會(huì)議，協(xié)助部門培訓(xùn)師的發(fā)展。

? Plan and implement effective training programmes for colleagues in coordination with the Training Manager and Departmental Trainers.

與培訓(xùn)經(jīng)理和部門培訓(xùn)師協(xié)調(diào)，為同事制定并實(shí)施有效的培訓(xùn)計(jì)劃。

? Oversee the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.

監(jiān)督每周工作計(jì)劃的編制和發(fā)布，確保其反映業(yè)務(wù)需求和其他關(guān)鍵績(jī)效指標(biāo)。

? Encourage colleagues to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.

鼓勵(lì)同事具有創(chuàng)造性和創(chuàng)新性，挑戰(zhàn)并認(rèn)識(shí)到他們對(duì)于運(yùn)營(yíng)成功的貢獻(xiàn)

? Support, demonstrate and reinforce the Niccolo Hotels Values and Culture Characteristics.

支持，展示和強(qiáng)化尼依格羅酒店價(jià)值觀和文化特征。

? Ensure that all colleagues have a complete understanding of and adhere to colleague rules and regulations.

確保所有同事完全了解并遵守同事的規(guī)章制度。

? Ensure that colleagues follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

確保同事遵守與火災(zāi)和危險(xiǎn)安全以及安全相關(guān)的所有酒店，公司和地方規(guī)則，政策和法規(guī)。

? Responsible for implementing the Restaurant Rev Management Program.

負(fù)責(zé)實(shí)施餐廳管理計(jì)劃。

? To do all analysis.

做所有分析。

? Analyse each promotion Profit and Loss.

分析每個(gè)促銷損益。

? Prepare monthly reports, that consist of Restaurant Progress Chart, Competitive Analysis, Positioning Statement, Guest Utilization.

準(zhǔn)備月度報(bào)告，包括餐廳進(jìn)度表，競(jìng)爭(zhēng)分析，定位聲明，訪客利用。

Other Duties 其他

? Exercise responsible management and behaviour at all times and positively representing the hotel management team.

隨時(shí)負(fù)責(zé)管理和行為，并積極代表酒店管理團(tuán)隊(duì)。

? Understand and strictly adhere to Rules and Regulations established in the Colleague Handbook and the hotel’s policies concerning fire, hygiene, health and safety.

理解并嚴(yán)格遵守《員工手冊(cè)》中制定的規(guī)章制度以及酒店有關(guān)消防、衛(wèi)生、健康和安全的政策

? Ensure high standards of personal presentation and grooming.

確保高標(biāo)準(zhǔn)的個(gè)人介紹和儀容儀表。

? Respond to changes in the Food and Beverage function as dictated by the industry, company and hotel.

根據(jù)行業(yè)、公司和酒店的要求，應(yīng)對(duì)餐飲功能的變化。

? Attend training sessions and meetings as and when required.

必要時(shí)參加培訓(xùn)課程和會(huì)議。