Your Role
-To oversee and drive the area's business development objectives in relation to sales, revenue and growth targets while also managing and expanding own allocated portfolio of customers.
-To have overall responsibility for setting the direction of the sales and revenue strategy at the area level and ensuring that it is aligned to the company’s overall strategy.
-To monitor, using internal tools and customer relationship management systems, sales performance and provide leadership and sales coaching to the direct reports and their teams to ensure a high level of sales activity and customer acquisition and retention.
Your Responsibilities
-To increase revenue through the retention of, and the proactive acquisition of customers.
-To actively identify and pursue new sales opportunities.
-To provide management with relevant, quantified and clear information relating to market activity.
-To develop and implement strategies and tactics to maintain and develop the overall performance the sales teams including active sales coaching and making joint sales calls.
-To ensure correct administration of the prevailing Sales Incentive Plan.
-To ensure ongoing and consistent customer satisfaction through effective and efficient responses to customer inquiries, issues, problems.
-To establish and maintain long term sustainable partnerships with specified customers and service providers and discuss and communicate customer feedback with other affected business units.
Your Skills and Experiences
General Managers need to drive the team to achieve sales target; be focused on getting the best from their teams by pro-active leadership, recognition of performance and timely resolution of performance issues. They need to be time sensitive and able to multi-task. They need to demonstrate a customer focus mindset in everything that they do on a daily basis. They have to manage and interpret financial and other business related data in order to provide meaningful advice and feedback on their area of responsibility.
Good Reasons to Join
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.